- Could Made in China become the new Swiss Made?
- Watchmaking’s after-sales headache
- One World, One Dream
- The endless quest for watchmaking precision
- Looking back in wonder
- Magic meets emotion at the Spring watch fairs
- The Swiss watch industry is bursting at the seams
- History repeats itself…
- The ultimate luxury of a bespoke watch
- Swiss watchmaking is running after its lost generation
- Swiss watch brands take industrial action…
- The quest for the eternal watch
- Fine watchmaking, made in Germany
- From outer space to inside your watch
- All that glitters…
- Swiss Made in the spotlight
- Basel and Geneva have their finger on the industry’s pulse
- Distribution networks are a genuine open sesame for watchmakers
- 2006, a year of superlatives for the luxury watchmaking industry
- On the necessary industrialisation of Haute Horlogerie
Watchmaking’s after-sales headache
Christophe Roulet
While much has been written about the shortage of watchmakers in an industry whose production capacity is already stretched to the limit, less has been said about how this shortfall could affect after-sales services, now seen as a major strategic issue for the branch.
